The information requested will vary according to the purpose, but will generally include your name, email address, phone number, mailing address and post code. If you are making a purchase you may use your Pay Pal account or you may be asked for information to assist in delivery, such as your address. You will also be asked for your credit card number if you are making a purchase other than through Pay Pal, but we do not keep this information beyond the the transaction requirement.
Personal information collected when visiting our website or blog
You may visit our website anonymously, but we may ask you to enter information if you enquire about a product, contact us via a website form, place an order on our website or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
Use of information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- If you have opted in: to administer a contest, promotion, survey or other site feature.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, will only be used to send you information pertaining to your order. We will not send you marketing emails unless you opt in to join our mailing list. Even when you do this, you can unsubscribe at any time by following the 'update profile' or 'unsubscribe' link at the bottom of your email.
Collection of email addresses
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions;
- Process orders and to send information and updates pertaining to orders;
- Additional information related to your product and/or service;
- If you opt in: send you marketing emails about new products, sales, and other information pertaining to marketing.
If at any time you would like to unsubscribe from receiving future marketing emails, you can follow the instructions at the bottom of each email with links to 'Unsubscribe' or 'Update your Profile'.
Protection of visitor information
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
Disabling cookies may prevent you from taking full advantage of our website. However, you can still place orders.
Our website may contain links to other websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other site, we advise you to examine the terms and conditions of using that website and its privacy statement.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
We do not include or offer third party products or services on our website.
Our website uses Google Analytics to help analyse how users use our sites. This analytical tool collects standard visitor behaviour information in an anonymous form. The information generated by the cookies about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate a visitor’s use of the website and to compile statistical reports on website activity for Utopia Australia Pty Ltd.
Utopia Australia Pty Ltd will not (and will not allow any third party) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our sites. We will not associate any data gathered from our sites with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Utopia Australia Pty Ltd will not link, or seek to link, an IP address with the identity of a computer user.
You can set preferences for how Google advertises to you using the Google Ad Preferences page.
We have not enabled Google AdSense on our site but we may do so in the future.
Utopia Australia Pty Ltd
24 Elder Street
Alice Springs, NT 0870, Australia
Phone: +61 8 89525277